State Farm® Insurance Agent Jay Jackson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
LaTearria Coleman
April 1, 2025
5
out of
5
rating by LaTearria Coleman
"Great service, Jay and his team do an amazing job."
We responded:
"Thank you, LaTearria, for your wonderful feedback. We're delighted to hear that you had a great experience with Jay and the team. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again in the future!"
Sumaria Alexander
February 28, 2025
5
out of
5
rating by Sumaria Alexander
"Omg Mrs Lisa at the office is the best I've been wth the company for years and each time I've called are showed I've been shown nothing but love!!!! She assisted me with everything I needed she's the Go to Lady!!!!!! Shout out to Mrs Lisa Smith"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear about your positive experiences with Mrs. Lisa at our office. She truly is an asset to our team, and we're glad she has been able to assist you so effectively over the years. Your kind words and recognition mean a lot to us. We look forward to continuing to serve you with the same level of care and dedication."
Tyrone Walker
February 25, 2025
5
out of
5
rating by Tyrone Walker
"Great service Jay and his staff are very nice and professional. I would recommend that you sit down with them and get a greater understanding of your policy benefits. The rates are cheaper than my previous courier ba long shot. There are really nice and demonstrate compassion in your time of need. I will always be a customer of State Farm Lufkin Texas. The great service extend throughout State Farm world wide. Tyrone Walker"
We responded:
"Thank you, Tyrone, for sharing your positive experience with us. It's wonderful to hear that you found our team to be nice and professional, and that our rates are competitive. Your recommendation means a lot, and we're glad to have you as a valued customer. Your feedback about the compassion and service you received is greatly appreciated. We look forward to continuing to serve you and meeting your insurance needs."
Yolanda Pickett
February 21, 2025
5
out of
5
rating by Yolanda Pickett
"Are you wanting to save on your car and renters insurance? Go see Lisa McGowan, at Jay Jackson State Farm Insurance Agency if you're local, or contact her via phone! She just saved me more than a few dollars by switching to State Farm Insurance from Geico!!!!! Thanks Lisa!!!"
We responded:
"Thank you for sharing your positive experience with us! We're delighted to hear that Lisa McGowan was able to help you save on your car and renters insurance. Your feedback is greatly appreciated, and we're glad to have you as part of our State Farm family. If you have any more questions or need further assistance, feel free to reach out anytime."
Lauryn D
February 18, 2025
5
out of
5
rating by Lauryn D
"I was helped by Abby from the Jay Jackson agency. She was very friendly, helpful, and answered all of my questions. Would highly recommend her👍"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Abby was able to assist you effectively and make your experience a positive one. Your recommendation means a lot, and we're glad to have been able to help with your insurance needs. If there's anything else we can do for you, please let us know."
Joshua Feazell
February 8, 2025
5
out of
5
rating by Joshua Feazell
"Been great to us had a claim we filed it one day and the next day it was at the body shop getting worked on amazing services"
We responded:
"Thank you, Joshua, for sharing your experience. It's wonderful to hear that your claim process was smooth and efficient. We're committed to providing amazing service, and your feedback is greatly appreciated. If there's anything else we can do for you, feel free to let us know."
Lindsey Anumula
January 28, 2025
5
out of
5
rating by Lindsey Anumula
"Mr. Blake was VERY helpful in helping me save over $700 with an insurance bundle. I am very thankful. He was very nice and patient over the phone and really worked with me. 10/10 would highly recommend. Thanks Blake!!"
We responded:
"Thank you, Lindsey, for sharing your positive experience with us. It's wonderful to hear that Blake was able to assist you in saving over $700 with your insurance bundle. We're glad to know he provided you with the patience and support you needed. Your recommendation means a lot to us, and we appreciate your trust in our agency."
Robert Shankle
January 4, 2025
5
out of
5
rating by Robert Shankle
"I would love to give a awesome review to Lisa McGowan. She made acquiring auto insurance very easy, with her knowledge and explanation of coverage you received. I highly recommend Lisa for All of your insurance needs."
We responded:
"Thank you, Robert, for sharing your experience with Lisa McGowan! It's wonderful to hear that she made the process of acquiring auto insurance easy and informative for you. Your recommendation means a lot, and we're delighted to know that Lisa provided such excellent service. If you have any more insurance needs or questions in the future, we're here to help!"
Andrew St Clair
December 26, 2024
5
out of
5
rating by Andrew St Clair
"Matt F was very helpful in assessing my individual needs, took time to listen and offer useful feedback. Great experience all the way around!"
We responded:
"Thank you, Andrew St Clair, for sharing your experience with Matt F! It's wonderful to hear that he took the time to understand your needs and provided valuable feedback. We're delighted you had a great experience with us!"
Cindy Legare
December 26, 2024
5
out of
5
rating by Cindy Legare
"Wonderful customer service! Matt really helped answer all my questions and was professional and very personable. Thanks Matt for taking the time to explain my options. Looking forward to doing business with you."
We responded:
"Thank you, Cindy! It's fantastic to hear about your positive experience with Matt. We're delighted he could assist you with your questions and provide a clear explanation of your options. We look forward to continuing to work with you!"
Leah Friesen
December 26, 2024
5
out of
5
rating by Leah Friesen
"Friendly, helpful, and knowledgeable staff. I highly recommend Matt at Jay Jackson to everyone I know."
We responded:
"Thank you, Leah, for sharing such positive feedback! It's wonderful to hear that Matt and the team made a great impression. Your recommendation means a lot to us, and we're delighted to have earned your trust. Looking forward to continuing to serve you!"
Tory Taglio
November 22, 2024
5
out of
5
rating by Tory Taglio
"Big shout out to Ugo Spadafora at Jay Jackson's office. His knowledge, attention to detail and patience left us feeling assured that we made the right decision in switching over!"
We responded:
"Thank you so much for sharing your experience with Ugo at our office! It's fantastic to hear that his knowledge, attention to detail, and patience made your transition smooth and reassuring. We're delighted you feel confident in your decision to switch over!"
Daniel Armet
November 21, 2024
5
out of
5
rating by Daniel Armet
"Abigayle was an amazing person with great customer service"
We responded:
"Thank you so much for your kind words about Abigayle! It's wonderful to hear that you had a great experience with her customer service. We appreciate your feedback and look forward to continuing to serve your insurance needs!"
